As a young person you are faced with many challenges. However, very few have the potential to affect your life in a more significant way than th...Ten Tips for Prevention for Youth
The Massachusetts Health Connector is focused on continuously improving the site's accessibility for users with disabilities. If you use assistive technology, such as a screen reader, voice recognition software, a screen magnifier, or are a keyboard access-only user, and have difficulty completing activities on the Health Connector application, please contact Customer Service for assistance.
Prevention Ten Tips Youth Contact Information
Call 1-877-623-6765, or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled.
Using Assistive Technology on MAhealthconnector.org
Prevention Ten Tips Youth Software Recommendations and Settings
We recommend using the current versions, or most recent the previous version, of the manufacturer's assistive technology application, along with a current version of the Internet Explorer or Firefox web browser. The Massachusetts Health Connector website works best with the following browser and assistive technology combinations:
Windows 8 or Window 10
- Internet Explorer 11 or Firefox 60 with JAWS 2018
Ohio King Of - Fakes
- Internet Explorer 11 or Firefox 60 with NVDA 2018.2
- Internet Explorer 11 or Firefox 60 with ZoomText 2018
- Prevention Ten Tips Youth Internet Explorer 11 or Firefox 60 with MAGic 14.0.110
- Chrome 66 with Dragon Naturally Speaking 15
Note: The Edge browser does not currently have enough support for JAWS or NVDA so it is not included in the recommended browser combinations.
Mac OSX High Sierra
- Safari 11 with VoiceOver
- Safari 11 with ZoomText 1.2
Helpful tips for screen reader users
Navigating to the Main Content
The main content area of the page can be reached by either using the "skip to main content" link at the top of the page, by navigating to the heading level 1, or by using the screen reader function keys to go to the main landmark region.
Prevention Ten Tips Youth Headings
The content on pages is organized by headings. Headings can be used to navigate to the major sections of the page in order to easily scan the content using the functions within the screen readers. To view a list of headings on the page
- Press Insert and F6 in JAWS; NVDA key, and F7 in NVDA,; and
- Control, Option and U keys in VoiceOver
Prevention Ten Tips Youth Phone Numbers, Birth Dates, Social Security Number, and ZIP Code
The phone number, social security number, and ZIP code form fields require data to be in a specific format. The form fields will not allow you to enter text unless it is in the correct format. Some examples include:
- If you are on the ZIP code field, only numerical values can be entered. If you try to enter a letter in the ZIP code field, it will not be entered as a value. ZIP code should be entered as a 5-digit number.
- Phone numbers must be entered with three-digit area code, three digit prefix, and 4-digit number. Only numbers should be typed in this field. Do not put parentheses or dashes in the phone number.
- Required dates, such as Birth Dates, should be entered with the two-digit month followed by the two-digit day and the four-digit year. Only numbers should be typed in this field. Do not add dashes, slashes, spaces, or any other characters.
- Social Security numbers should be entered with numbers only. Do not add dashes, spaces, or any other characters.
Form Errors
If an error occurs on the page, there will be an error message at the start of the main content (right after the navigation links). Each form field that has an error is also indicated and the screen reader will say "invalid entry" if the form field has an error.
Prevention Ten Tips Youth Selecting Health and Dental Plans
The health and dental plans are displayed in tabular (or table) format that can be sorted using the links on the table headers. If there are more than 10 results, more results can be shown using the next and previous links that are located before the table.
The quick plan filters provide options to select the dollar amount range for the monthly premium and annual deductibles, select the carrier, and select the coverage area. The slider controls to select the dollar amount range currently do not work fully with the keyboard in all browsers. To adjust the values, use the page up or page down key to increase or decrease the value by 200 dollars and the arrow keys to adjust by one cent.
Eligibility Screen
Prevention Ten Tips Youth The links on the eligibility screen to edit and view details currently do not work with the keyboard. If you need to edit or view the details of your application, please call the help desk for assistance at 1-877-623-6765, or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled.
Helpful tips for screen magnification
The screen can be magnified either using the browser functions or using a screen magnifier such as ZoomText or MAGic.
- Internet Explorer: To adjust the zoom, use the View > Zoom menu or hold the CTRL key and press the "+" or "-" keys. To adjust the text size, use View >Text Size menu.
- Firefox: To adjust the zoom, use the View > Zoom menu or hold the CTRL key and press the "+" or "-" buttons. To adjust the text size, select Zoom Text Only in the View >Zoom menu and then change the zoom level.
Prevention Ten Tips Youth Helpful tips for voice recognition software / Dragon NaturallySpeaking users
Eligibility Screen
The links on the eligibility screen to edit and view details currently do not work with voice activation. Use mouse grid or mouse commands to activate these links with mouse click.
Form Data Entry
Some data form fields within the application require the data to be entered in a particular format (for example, a ZIP code must be 5-digits). The information in the masked form fields currently cannot be entered in using voice recognition software dictation. Use the keyboard to enter the data or call the help desk for assistance at 1-877-623-6765, or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled.
Amounts
Prevention Ten Tips Youth When entering amounts into text form fields, do not include commas or a dollar sign. The format should include only numbers (e.g. 27135 and not $27,135).
Information Icons
The information icons are displayed using "i" icon links. These tooltips can be viewed by placing focus on the icon. To place focus on the icon link using speech say "Click information icon" or the "Click link" command and select the number of the corresponding tooltip you would like to see using the "Choose" command.
Prevention Ten Tips Youth
